Will’s Newsletter
Subscribe
Sign in
Home
Notes
Archive
About
Latest
Top
Zoom’s productivity detour: A wiki nobody asked for
The problem isn’t what Zoom built. It’s what Zoom hides.
Oct 2
•
Will Kelly
September 2025
The fairytale that is a single source of truth
How vendors sold us clarity, executives bought theater, and the rest of us got reconciliation hell
Sep 30
•
Will Kelly
The AI-fueled collapse of LCNC is already underway
From drag-and-drop dashboards to disposable promptware—how GenAI gutted the low-code/no-code market in record time.
Sep 19
•
Will Kelly
Change management will kill your generative AI ambitions
How yesterday’s frameworks for “managing disruption” are about to smother tomorrow’s most important technology.
Sep 18
•
Will Kelly
Ghost jobs are headcount theater. Boards should shut it down.
The labor market isn’t broken. The requisition market is.
Sep 10
•
Will Kelly
The Case for Living Personas
Why static user profiles fail—and how to build a version your whole team actually uses.
Sep 9
•
Will Kelly
When product marketing slow dances with customers… from across the room
The awkward middle school dance of tech messaging, and why everyone’s stepping on toes
Sep 4
•
Will Kelly
FinOps is eating itself and you're left holding the bill
We were promised cost visibility. What we got was another dashboard nobody owns and another ticket nobody resolves.
Sep 3
•
Will Kelly
How to tear Atlassian out of your enterprise without losing your mind
Jira tickets should never outlive employees
Sep 3
•
Will Kelly
August 2025
The tools aren’t fragmented—your thinking is
You don’t need fewer tools. You need fewer cooks pretending to be architects.
Aug 28
•
Will Kelly
Case studies are dead. Bring back war stories
We were promised customer proof. Instead, we got redacted slide decks and marketing-safe fables.
Aug 26
•
Will Kelly
PowerPoint as a spirit animal
Confessions from the corporate cult of slide-based reality distortion.
Aug 24
•
Will Kelly
This site requires JavaScript to run correctly. Please
turn on JavaScript
or unblock scripts